Effective Date: 2024-11-20
Welcome to Another Voice, a mobile application owned and operated by HEYLINGO OÜ ("we," "us," "our"). These Terms of Service ("Terms") govern your use of the Another Voice mobile application ("the App"). By accessing or using the App, you agree to these Terms. If you do not agree, you may not use the App.
The Another Voice app is designed to assist users, particularly children, in communicating effectively using AAC tools. You may only use the App for personal, non-commercial purposes, and in compliance with these Terms and all applicable laws. By using the App, you agree to provide accurate and current information and keep your account details confidential.
The App is intended for use by families and caregivers. Users under the age of 18 must have parental or guardian consent to use the App. If you are under 13, a parent or guardian must set up and manage your account on your behalf.
The App is intended to facilitate communication and is not a substitute for professional medical, therapeutic, or educational advice. Always consult appropriate professionals for individual assessments or interventions.
To access certain features of the App, you may need to create an account. You agree to provide true, accurate, and current information during the registration process. You are responsible for safeguarding your account login information and are liable for any activities performed under your account. Notify us immediately if you suspect unauthorized use of your account.
Some features of the App may require a subscription or in-app purchase. Any subscription fees, payments, or in-app purchases are processed through the Apple App Store or Google Play Store and are subject to their respective terms and conditions. Prices and payment terms will be clearly outlined within the App. All payments are final, and refunds are subject to the applicable store's refund policies.
Your use of the App is also governed by our Privacy Policy, which outlines how we collect, use, and safeguard your data. By using the App, you agree to the collection and processing of your data as described in the Privacy Policy.
You agree not to engage in any of the following prohibited activities:
All content, features, and functionality of the App, including text, graphics, logos, icons, and software, are the property of HEYLINGO OÜ and are protected by copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, and revocable license to use the App for personal use only. You may not reproduce, distribute, modify, or otherwise exploit any part of the App without prior written consent from us.
The App contains images licensed from Freepik Company S.L., which are used with permission. You may use these images within the App for personal, non-commercial purposes only. Redistribution or sharing of these images outside the App is strictly prohibited.
The App also includes voice recordings and synthetic speech generated using Microsoft Azure and Amazon Polly. These recordings are provided solely to support communication and AAC features within the App. Any use of this content outside the intended functionality of the App is prohibited.
Any saved boards, child settings, symbols, or photos you upload are securely stored and used solely for providing services within the App. It is your responsibility to ensure that content uploaded to the App does not violate any copyright or intellectual property laws.
We reserve the right to suspend or terminate your access to the App at our sole discretion, without notice, for any reason, including but not limited to violation of these Terms, illegal activity, or misuse of the App.
The App is provided "as is" and "as available," without warranties of any kind, whether express or implied. We do not warrant that the App will meet your requirements, operate error-free, or be free of viruses or other harmful components. You use the App at your own risk.
To the fullest extent permitted by law, HEYLINGO OÜ shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of, or inability to use, the App. This includes but is not limited to damages for errors, omissions, interruptions, defects, delays, or any other loss.
These Terms are governed by and construed in accordance with the laws of Estonia, without regard to its conflict of laws principles. Any disputes arising from these Terms will be resolved exclusively in the courts of Estonia.
We may update these Terms from time to time. Any changes will be posted within the App, and the effective date will be updated accordingly. Your continued use of the App after any changes indicates your acceptance of the new Terms.
For users accessing the App via Apple devices, additional terms apply as required by Apple:
This End User License Agreement (EULA) is concluded between you and HEYLINGO OÜ, not Apple, and HEYLINGO OÜ is solely responsible for the Another Voice App and its content. Use of the App must also comply with Apple Media Services Terms and Conditions.
Your license to use the App is limited to a non-transferable license to use the App on Apple-branded devices owned or controlled by you, as permitted by Apple’s Usage Rules.
HEYLINGO OÜ is responsible for providing maintenance and support for the App, as specified in these Terms or under applicable law. Apple has no obligation to provide maintenance or support services for the App.
In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price to you. To the maximum extent permitted by applicable law, Apple has no other warranty obligation with respect to the App, and any other claims, losses, or expenses attributable to a warranty failure will be the responsibility of HEYLINGO OÜ.
HEYLINGO OÜ, not Apple, is responsible for addressing any claims related to the App, including, but not limited to: (i) product liability claims; (ii) claims that the App fails to comply with applicable legal or regulatory requirements; and (iii) claims under consumer protection, privacy, or similar legislation, including as related to the App’s use of Microsoft Azure and Amazon Polly services.
In the event of any third-party claim that the App infringes a third party’s intellectual property rights, HEYLINGO OÜ, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such claim.
You represent and warrant that (i) you are not located in a country subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist-supporting" country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
For questions, complaints, or claims regarding the App, you may contact HEYLINGO OÜ at:
Email: duolc.eciova@pleh
Address: Sepajapa tänav 6, Harjumaa, Tallinn, Lasnamäe linnaosa, 15551, Estonia
Users of the App must comply with any applicable third-party terms of agreement when using the App, such as wireless data service agreements.
HEYLINGO OÜ and you acknowledge and agree that Apple, and Apple’s subsidiaries, are third-party beneficiaries of this EULA, and upon your acceptance of the terms and conditions of the EULA, Apple will have the right to enforce this EULA against you as a third-party beneficiary thereof.